Challenges facing knowledge management in public organizations in arab countries

Abstract

The objective of this theoretical study is to investigate in depth the challenges facing knowledge Management (KM) in public organizations in the Arab countries in an effort to offer some recommendations todeal with these challenges. The significance of this study lies in the fact that knowledge is power and is considered an intangible asset for organizations. Experts have agreed that people, process and technology are among the key components for KM. The study is timely in the Arab countries due to the significance of KM in enhancing the performance of public organizations which suffered after the Arab Spring. The study discussed the concept of KM, its significance, challenges facing KM in public organizations with cases from some Arab countries and the suggested framework from review of the literature followed by the discussion and conclusion. © 2020 Academic Conferences Limited. All rights reserved