Impact of Labor Mobility on Economic Growth: A Comparative Study between Egypt and Vietnam
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Date
25/11/2021
Journal Title
Journal ISSN
Volume Title
Type
Article
Publisher
Alexandria University
Series Info
Journal of Alexandria University for Administrative Sciences;Vol. 58, No. 5, september 2021
Scientific Journal Rankings
Abstract
Digital finance is a key driver of financial inclusion in Egypt and an important channel of
financial service delivery. Digital finance creates new opportunities to unbanked population,
increase effectiveness by facilitating individuals’ daily financial transactions, and offer wider
financial choices for start-ups. However, achieving higher digital financial inclusion is not
determined only by the service provider, but also by consumers’ acceptance to use digital
financial services which is a salient driver to the success of digital finance adoption. This
study contributes to the literature by being one of the pioneer studies that identify the factors
influencing consumer intention to use not only internet banking but all digital financial
services in Egypt. Extended technology acceptance model (TAM) was used that incorporates,
perceived usefulness, perceived ease of use, perceived risk, perceived cost, government
support, and trust as main factors. A questionnaire was designed and distributed
electronically to anyone that may use digital financial service. A valid 167 eligible responses
were obtained. PLS – SEM method was utilized where measurement model is analysed to test
the validity and reliability of the instruments and then hypothesis was tested using structural
equation model. The results revealed that perceived usefulness (PU) and trust (TRU) have
positive significant impact on consumers’ intention (INT) to use digital financial services
while perceived ease of use (PEU), perceived Risk (PR), and Perceived cost (PC) have no
effect on consumers’ intention. Furthermore, regarding government support (GS), the results
were surprising where no impact on consumers’ usage intention was found. However, perceived risk and government support have indirect effect on consumer’s intention through
their effect on consumers’ trust, thus TRU is said to play a significant intermediary role.
Description
Keywords
Digital Finance, consumer acceptance, technology acceptance model, adoption intention, financial inclusion