Software Thesis Document for project Sentiment Analysis for Customers Reviews in an E-Commerce Website

Abstract

The main idea of this project is to analyze customers reviews on an e-commerce website for second-hand apparel. Data analysis is the science discovering out supporting decision-making, useful information, and informing conclusion. It is done by inspecting, discovering, modeling, cleansing, and transforming data. Data analysis here is going to be performed on e-commerce website software system, to know the degree of customer’s satisfaction.